Payment & Withdrawal Policy

This policy explains how employee balances and withdrawal requests are managed inside the Oakspire Workforce portal.

The portal may display available balance, pending balance, lifetime earned, and lifetime withdrawn. Balances may be adjusted by authorized administrators based on approved work, corrections, reimbursements, or administrative review.

Employees may add a default payment method: PayPal, Cash App, or check by mail.

Employees may request withdrawals from available balance using their selected default payment method.

When a withdrawal is requested, the requested amount is deducted from available balance and moved to pending balance.

Withdrawal requests may show statuses including Pending, Processing, Sent, Rejected, and Cancelled.

If rejected or cancelled, the amount may return to available balance.

Payments are handled manually by Oakspire Workforce according to internal procedures. The portal is used for request tracking, status updates, and records.

Oakspire Workforce may correct balances or withdrawal records if an error is identified.

Employees should contact support for questions about balances or withdrawal status.